Heritage Christian Services - Senior Donor Database Manager Email

AFP Member? Yes
Name of Organization: Heritage Christian Services
Title of Position: Senior Donor Database Manager
Starting Date: 03/01/2023
Salary Range (low): $50,000
Salary Range (high): $60,000
Organization Website: www.heritagechristianservices.org

Description of Responsibilities: Database Management Serves as subject matter expert for The Raiser’s Edge, The Raiser’s Edge NXT and fundraising software (i.e. RunSignUp, Greater Giving, etc.)

Manages organization’s users on expectations, best practices and training opportunities within The Raiser’s Edge, The Raiser’s Edge NXT Creates and executes complex database queries, lists and reports as well as imports and exports of data for all fundraising needs Protects and maintains donor confidentiality.

  • Build dashboards, lists and analytics in web-view NXT version.
  • Manages gift entry, including online gift recording for Online Express, RunSignUp, and any other fundraising software.
  • Creates and reviews standard work for new and existing processes.
  • Develops and maintains efficient systems for ensuring quality control, data integrity, gift processing, prospect research and relationship management.
  • Develops effective systems to manage data connections, imports and transfers between Raiser’s Edge and other software systems.
  • Provides input on data entry guidelines and improves processes as needed.
  • Assists in prospect research through tools such as ResearchPoint and others.
  • Responsible for providing required donor data and ensuring the results are uploaded back in the Raiser’s Edge.
  • Fosters improved data quality and reporting.
  • Works closely with the finance team to reconcile all gifts and correct errors.
  • Donor and Fundraising AnalyticsUnderstand fundraiser’s goals, projects and obstacles and provide data and analysis as needed.
  • Proactively identifies and reports on trends in data which will impact fundraising initiatives.
  • Identifies new major gifts prospects based on analysis of gift history and research data.
  • Prepares reports and queries upon request for various events, board reports, donor recognition and statistical reporting.
  • Provides support to staff with queries as needed.
  • Assists with design and implementation of dataflow screens for team members
  • Collaborate with Business Intelligence and Analytics team to share knowledge and improve data analysis.
  • Event Support
  • Attends major fundraising events and assists as needed with registration, gift entry and event set-up/ breakdown including the HCS Golf Classic and Heritage Hero Run + Stroll + Roll.

Organization's Financial Sources:
Foundation and Corporate Grants
Special Events
United Way

Professional membership dues in AFP paid by organization
Performance Review Policy
Vacation and Holiday Policy 
Medical, Dental, Health Insurance
Life Insurance
Retirement Plan 

Experience/Personal Qualifications:

  • Proficiency in Raiser’s Edge Enterprise and NXT
  • Proficiency in Excel, working knowledge of Microsoft Word and Outlook required
  • Excellent attention to detail and ability to manage multiple complex tasks and processes
  • Ability work in a fast-paced office and manage multiple priorities and deadlines with accuracy
  • Ability to work effectively on a team as well as independently
  • Excellent analytical and problem-solving skills
  • Understanding of donor relationships; ability to communicate with Board and donors; ability to work within a team
  • Effective organizational skills
  • Strong communication skills

Specific Requirements of Position:
Computer - Database
Computer - Spreadsheets
Computer - Word Processing
Donor Research

Position Reports to: Jillian Carter, Director of Advancement

Send Correspondence to:
Theresa Buick, Associate Director Workforce & Talent Develop
Heritage Christian Services
275 Kenneth Drive, Suite 100
Rochester, New York 14623
[email protected]

Include with Correspondence: Resume