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Become a Donor Stewardship Samurai
Wednesday, January 29, 2020, 11:30 AM - 1:00 PM EDT
Category: Educational Programs
Become a Donor Stewardship Samurai: Secret Weapons for Retention, Renewal, and Rising ReturnsProgram Overview In year one, first-time donor retention increased from 15-28%; employee participation in giving increased from 38-56%; LYBUNT retention went from 59-67%; and 331 new members were inducted in the donor giving society. Say will reveal the goals for long-term stewardship, the reasons donors lapse, and the 6 Steps to Structuring a Super-Star Stewardship Program. They include communications, ethical management, recognition, inquiry, education, and events and initiatives. Whether you are new to the field or a tenured stewardship professional, you will discover great take-away's to build or fine-tune your organization's stewardship plan.
Speaker Pamela Say, BA, MBA, CFRE Pamela is a sought-after, nationally-published author, speaker, higher education administrator, and small business owner. She was the youngest appointee to the President's Executive team at Trocaire College in 2014 and serves today as the VP for Institutional Advancement at D'Youville College. Her award winning work in fundraising, marketing, and leading high performance teams commands international attention. Say was featured recently in Advancing Philanthropy Magazine (a global publication of the Association of Fundraising Professionals) in a column on discovering your personal best leadership. ![]() In an interview with the Chronicle of Philanthropy, she contributed to a special insert entitled Fixing the College Fundraising Crunch, and her book Five Strategies to Increase Annual Fund Revenue was highlighted in the national Wiley Journal Fundraising Success. Say has raised millions of dollars for non-profit missions. She has inspired staff to smash through marketing metrics and coached best-in-class teams. In 2019, she was given the Emerging Leader award by SUNY Empire State College out of more than 86,000 alumni. Previously, Say was a Buffalo Business First 40 Under Forty honoree, Buffalo Niagara Partnership Young Professional Leader finalist, Allegany County Citizen of the Year and Leadership Cattaraugus Alumna of the Year. Learn more about keynote and workshop offerings at www.BeASeedPLanter.com. She will be offering her book, Five Strategies to Increase Annual Fund Revenue, during the program. Registration Fee
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