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Name of Organization:
Lollypop Farm, Humane Society of Greater Rochester

Title of Position:
Donor Engagement Specialist
 
Salary Range:
$55,000 - $65,000

Organization Website:
www.lollypop.org
 
Description of Responsibilities:
The Donor Engagement Specialist works with the development team and the Director of Communications to increase organizational support and to cultivate, solicit, and steward gifts from annual donors.

Essential Job Duties:

• Works collaboratively with the communications and development departments to develop and implement a comprehensive annual giving program, including monthly giving program, direct mail, e-mail, telemarketing, donation boxes, Community Care Alerts, and Autos for Animals.
• Develops compelling content for multi-channel campaigns. Implements strategies to increase revenue from the annual fund with a focus on acquiring, stewarding, and retaining donors and supporting mid-level and major gifts pipelines.
• Manages all aspects of direct mail appeals, including vendor coordination, constituent selection, schedule of deliverables, content and story sourcing, artistic concept, and campaign analysis.
• Coordinates administrative functions such as annual tax letters, donor acknowledgment letters, and basic activities within donor database.
• Maintains database with appropriate donor contact information; assures confidentiality and accuracy of donor information.
• Coordinates ordering and shipping for select honor/memorial gift options.
• Responds to donor concerns or complaints.
• Supports Development & Communications Department efforts including Special Events.
• Carry out responsibilities in accordance with the company’s policies and applicable state/ federal laws
• Observe all safety rules and regulations for self and others
• Perform other duties as requested to meet organization needs

Organization's Financial Sources:
Contributions
Foundation and Corporate Grants

Benefits:
Performance Review Policy
Vacation and Holiday Policy (please specify how much PTO)
Medical, Dental, Health Insurance
Life Insurance
Retirement Plan

Education:
Bachelor’s Degree and a minimum of 4 years annual giving or fundraising experience preferred. Experience with Raiser's Edge development software, campaign marketing, account coordination or similar is highly preferred. A combination of education and experience will be considered if aligned with the position.
 
Experience/Personal Qualifications:
Supports Diversity, Equity & Inclusion in all interactions, communications and publications. Must have the ability to deal tactfully and professionally with the public and leading group tours of the facility. Possess strong communication, critical thinking, and project management skills. Ability to collect, analyze and present data for strategic accomplishment and course correction. Demonstrated ability to budget and take primary responsibility for a diverse number of projects and to complete them in a timely manner with limited supervision. Proficiency in computer applications required (Word, Excel and PowerPoint).
 
Specific Requirements of Position:
Direct Mail

Send Correspondence to:
Jessica Francis
HR Manager
Lollypop Farm, Humane Society of Greater Rochester
99 Victor Road
Fairport, New York 14450
[email protected]
585-223-1330
 
Include with Correspondence:
Resume