Charles Settlement House & Community Place of Greater Rochester - Director of Development Email

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Name of Organization:
Charles Settlement House & Community Place of Greater Rochester
Title of Position:
Director of Development

Starting Date:

Salary Range:
$60,000 - $85,000

Organization Website: &

Description of Responsibilities:
Under the direct supervision of the CEO, the Director of Development will supervise Development/Marketing/Social Media staff (currently two part-time employees). The organization is implementing a new strategic framework and the expansion of development/fundraising efforts is a pillar of the framework. The Director of Development will develop strategies and tactics to expand current fundraising and lay the groundwork for a future capital and endowment campaign. The Community Place of Greater Rochester and Charles Settlement House are affiliated non-profit human service providers and the development department is responsible for fundraising for both agencies. Major program areas are Family Services, Youth Development, Prevention Services, Intellectual/Developmental Disabilities Services, and Aging Services.This a hybrid position with flexibility to work in office and remotely.

Organizational Budget:
$6.9 million

Organization's Financial Sources:

  • Contributions
  • Foundation and Corporate Grants
  • Special Events
  • United Way
  • Government Grants
  • Interest Income
  • Fee for service


  • Professional membership dues in AFP paid by organization
  • Vacation and Holiday Policy: 20 vacation days; 12 sick days, 2 personal days, 13 holidays
  • Medical, Dental, Health Insurance
  • Life Insurance
  • Retirement Plan


  • A Bachelor’s degree in communications, marketing, business, human services, or related field preferred.
  • 7+ years of development/fundraising experience and progressively responsible positions with a non-profit organization(s) is preferred.
  • Certified Fund-Raising Executive (CFRE) credential preferred.
  • Valid NYS driver’s license and personal vehicle is preferred; willingness to travel for meetings, trainings, and events is required.

Experience/Personal Qualifications: 

Essential Job Duties

Major Gifts:

  • Build and implement strategies for solicitation of major gifts from individuals, foundations, businesses and vendors.
  • Identify, cultivate, and solicit individual, corporate, and foundation gifts of $1,000 or more with an emphasis on prospect qualification and securing first-time gifts.
  • Manage and plan donor meetings with involvement of CEO, as needed.


Annual Appeal & Direct Mail:

  • Organize/develop methods to increase annual gifts through direct mail and online giving.
  • Create opportunities to move individuals from prospects to donors and to upgrade donors to higher levels of engagement and giving over time.
  • Expand donor base to ensure organization’s stability and long-term sustainability.

Special Events:

  • Oversee execution of fundraising special events.
  • Analyze current events to determine sustainability of events and opportunities for growth and consider new fundraising and marketing events.

Publicity & Marketing:

  • Increase agency visibility with successful strategies incorporating traditional media, social media, digital media, and direct mail/email.


  • Identify new sources of revenue to support programs and general agency expenses.
  • Monitor and report on fundraising progress vs. goals and course correct as needed.

Capital/Endowment Campaign:

  • Lay groundwork for development of a capital and/or endowment campaign, as reflected in the organization’s strategic framework

Planned Giving:

  • Lay groundwork for development of a planned giving program.

Staff Development:

  • Mentor staff and establish achievable goals; conduct regular performance evaluations.

Board of Directors:

  • Coordinate agenda and work plan of the Development Committee, which includes board members, staff, and other fundraising volunteers.
  • The Director of Development will attend Board meetings and will work with Board members to ensure participation in annual giving, cultivation, and special events.

Other Job Duties

  • Participate in the Association of Fundraising Professionals.
  • All other duties as assigned.

Knowledge, Skill and Abilities

  • Creativity and strategic thinking in all areas of fundraising.
  • Strong verbal and written communication skills.
  • Successful experience engaging with donors, prospective donors and board members with a commitment to exceptional donor service.
  • A robust history as a fundraiser for non-profit organizations with a preference for experience in community-based human service providers.
  • Strong project management skills, including the ability to manage multiple projects and competing priorities while adhering to deadlines.
  • Solid relationship-building skills and the ability to professionally and effectively interface with donors, board members, volunteers, and colleagues throughout the organization.
  • The ambition to succeed as a front-line fundraiser with the ability to close gifts and thoughtfully develop donor and prospect relationships.
  • Maintain accurate and thorough records, contact reports, and background data to preserve institutional memory.
  • Remain up to date on relevant laws, regulations, techniques and best practices through self-study, professional memberships, conference, and webinars.
  • Ability to think strategically, work collaboratively, and make informed decisions.
  • Self-directed and organizationally aware team player who will be a member of senior leadership; able to share information and collaborate with internal and external partners.
  • Dedication to guiding principles of the organization, including a commitment to inclusion, diversity, equity, accessibility, and anti-racism.
  • Grant writing experience is a plus.
  • Proficient with Microsoft Office/Microsoft 365 (Word, Excel, PowerPoint, Outlook) and donor software (Donor Perfect preferred).

Specific Requirements of Position:

  • Annual Campaigns
  • Newsletter Production
  • Major Gift Solicitation
  • Annual Report/Brochure Production
  • Special Events Planning
  • Computer - Database
  • Computer - Spreadsheets
  • Computer - Word Processing
  • Direct Mail
  • Donor Research
  • Volunteer Management

Position Reports to:
Scott Benjamin
Chief Executive Officer
Send Correspondence to:
Charles Settlement House & Community Place of Greater Rochester
57 Central Park
Rochester, New York 14605
[email protected]
Include with Correspondence:
Cover Letter